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Great shopping and dining is just the beginning. Check out our list of events to find the perfect addition to your shopping expedition.See all events >
Broadway Plaza Guest Services:
The Broadway Plaza Management Office is located on the second floor, adjacent to the 5-Level Main Street Parking Structure. Representatives may be reached from 9:00 a.m. to 5:00 p.m. Monday through Friday.
Broadway Plaza offers 24-hour professional Security for our stores and guests. Broadway Plaza Security serves as goodwill ambassadors to the shopping center. Security will provide transportation for a guest in the Security vehicle to any point on the property or to the guest's vehicle. The Security Office is located adjacent the Main Street Parking Garage, on the second level, facing the garage, next to the Management Office.
All members of the Security team are trained in First Aid, CPR, and are AED (Automatic Electronic Defibrillator) certified.
To contact Broadway Plaza Security, call (925) 943-2037.
Lost & Found
Contact the Security Office anytime, day or night, for an item that has been lost or misplaced in the common area of the shopping center. Call (925) 943-2037. If an item is lost in a store, the store will retain the item as lost and found. Contact the store where you think you may have lost or misplaced the item.
Broadway Plaza guest parking is available in the Main Street Parking Garage and in the South Broadway Parking Garages on both the Nordstrom and Macy's sides, 7 days a week.
Valet parking is available for $10 on Broadway Plaza Street, Friday through Sunday. SMS Valet, the first fully ticketless solution, is now available. To use, simply check in at our valet to receive your Welcome Text, then skip the line and request your vehicle via text. Your car will be ready for you when you arrive at the valet stand.
Broadway Plaza's controlled parking program began on January 9, 2017. We are controlling our parking to ensure that our customers have the BEST parking when they shop at Broadway Plaza. We are preserving Broadway Plaza parking for Broadway Plaza customers.
First 3 hours are FREE, no validation required.
Hours 3-4 = $5
Hours 4-5 = $7
5+ Hours = Maximum Daily Rate of $25
Customers should keep their tickets with them and visit a pay-station before they exit the garage.
Employee parking is located on the 5th level of the 5-level Main Street Parking Garage and in the designated area of the basement level of the Macy's side of the South Broadway Parking Garage.
All Broadway Plaza employees must register their vehicles and receive the appropriate access card to enter the parking lots.
Employees can register at the Parking Office, located in the basement of the South Broadway Parking Structure on the Macy's side, Monday through Friday, from 8:30am to 6pm. For more information, Broadway Plaza Employees can call 925-287-5048 or email BroadwayPlaza@Ameripark.com.
Hundreds of brands, agencies and retailers place media and promotions yearly using Macerich Shopping Centers as a platform to reach their target market. Broadway Plaza is "where the stores are" and for brands, it certainly is “where the people are”. In fact, millions of people visit Broadway Plaza annually. At Macerich, we understand that access to our consumers provides companies, brands and retailers a clear, competitive edge in today’s cluttered marketplace.
Media Network Advertising Opportunities
Broadway Plaza is an ideal place to reach consumers with in-mall media when they are predisposed to making a purchase. Reach and frequency is optimal; shoppers view advertisements when entering the mall and throughout the common area. Broadway Plaza's in-mall media breaks through the clutter with high-impact, high-visibility, spectacular advertising and promotional messaging.
Events, Promotions and Displays
Broadway Plaza provides turn-key opportunities to cross-promote products, incorporate sampling, demonstrations, sales promotions, special events, community partnerships, and more. Customized marketing programs can also be developed to increase brand awareness and incremental sales while enhancing your company’s marketing goals and objectives. Begin utilizing Broadway Plaza's premium programs to communicate face-to-face and enhance your relationship with your target shopper today!
As the sponsor of an amenity in Broadway Plaza, your company will receive opportunities for building customer relationships through prominent display, branding and customized exposure. Sponsoring consumer-centric amenities provides your brand with increased name recognition, awareness and highly visible, premium messaging.