Assistant Store Manager

Posted May 14, 2018

L'OCCITANE EN PROVENCE, founded in 1976 in the Provence region of France, is a worldwide brand that offers premium, natural-based, personal care and well-being Provencal products and services.

L'OCCITANE continues to grow, opening several new boutiques nationwide L'OCCITANE seeks to revive the Provencal way of life and traditions through high quality, effective personal care products as a great answer for natural well-being.


The Assistant Manager reports directly to the Store Manager and is responsible for assisting the Store Manager in running the daily operations, ensure overall store success driving sales, reinforcing operations, merchandising and beauty advisor development as well as overall service and brand integrity for the individual boutique.


Acquire strong product knowledge of the entire L'Occitane product line

Advise and assist customers with their choices of products for themselves and for gifts

Acquire extensive knowledge of L’Occitane skincare product lines

Manage, supervise and train staff

Provide outstanding customer service

Communicate L'Occitane standards and expectations to management team and sales associates

Maintain L'Occitane standards and hold staff accountable for providing quality customer service and achieving sales goals

Analyze and review sales associates performance

Develop coaching logs and refine selling techniques on store wide and individual basis

Maintain, train and coach L'Occitane visual and merchandising standards

Develop a preferred customer registry for follow-up phone calls, product launches, and exclusive events

Develop a skincare customer base

Recruit, hire and train Beauty Advisors and future management candidates


3+ years of work experience in retail sales

Proven ability to motivate a sales force

Must present a positive professional and energetic attitude

Must possess a passion for customer service and selling

Excellent oral and written communication skills required.

Basic math skills are necessary.

Computer literacy including MS Office a plus

What we offer in exchange for your efforts:

A highly competitive salary/compensation

Bonus opportunities

A warm, open, fun and friendly working environment

Outstanding benefits for fulltime employment:

Paid Vacation

Generous discount

Medical, Dental, Vision Insurance

Healthcare and Dependent Care Flexible Spending Accounts

Transit and Parking Reimbursement Accounts


Contact Information

Please contact the store manager, Morgan Pantana, at morganpantana@gmail.com.